This website, located at www.denteractive.com (together with any affiliated or otherwise related or referenced websites, mobile applications or other services, the “Site”), is owned and operated by Denteractive Solutions Inc., a Delaware corporation (“Denteractive,” “we,” or “us”).
This Site facilitates the provision of the Service to registered users. The “Service” includes (i) providing individuals with information on dental care and oral health (“Content”); (ii) help finding and otherwise connecting with a dentist; (iii) video conference support for using the Service as a means of direct access to licensed dentists and other healthcare providers (each, a “Dentist” and each such online teledentistry consultation, a “Teledentistry Consultation”) for communication, consultations, assessments, and/or treatment; (iv) development and gathering of health care records and health care information with retention of the same for use in Dentist appointments and communications; and (v) administrative support in connection with scheduling and payment for services provided by Dentists.
IF YOU HAVE A MEDICAL EMERGENCY, IMMEDIATELY CALL YOUR DOCTOR OR DIAL 911
THIS SITE ENABLES COMMUNICATION WITH DENTISTS AND OTHER HEALTH CARE PROVIDERS. IT DOES NOT REPLACE YOUR RELATIONSHIP WITH
YOUR DENTIST OR OTHER HEALTH CARE PROVIDER AND DOES NOT PROVIDE DENTAL OR MEDICAL ADVICE, CARE, DIAGNOSIS, OR TREATMENT OTHER THAN FROM THE HEALTH CARE PROVIDERS YOU CONNECT WITH DIRECTLY ON OR THROUGH THE SITE.
Your Relationship with Denteractive
Denteractive provides a platform for you to connect to and consult with Dentists. Such Dentists are independent professionals fully responsible for his or her services and compliance with the requirements applicable to his or her profession and license.
Denteractive does not practice dentistry or any other licensed profession, and does not interfere with the practice of dentistry or any other licensed profession by the Dentists you may access through the Site. You understand that by consulting with a Dentist through the Site, via a Teledentistry Consultation or otherwise, you are not entering into a provider/patient relationship with Denteractive, but rather directly with such Dentist. YOU AGREE THAT YOU WILL NOT HOLD DENTERACTIVE LIABLE FOR ANY LOSS, INJURY, OR CLAIMS OF ANY KIND ARISING FROM ANY ADVICE YOU OBTAIN FROM A DENTIST VIA THE SERVICE.
None of the Content you may access on the Site (other than information you receive from a Dentist following a Teledentistry Consultation) should be considered dental or medical advice or an endorsement, representation or warranty that any particular procedure, medication or treatment is safe, appropriate, or effective for you. Denteractive makes no representation that the Service, Content and/or other material described on the Site are appropriate or available for use in locations outside the United States or all states and territories within the United States.
Included in the Content is an interactive messaging service provided by either SMS or email or a combination thereof (the “Messaging Feature”) that you can use to ask basic questions regarding oral health and accessing dental care. All responses provided via the Messaging Feature are for basic information or referral purposes only and are not intended to and do not constitute dental, medical or any other type of professional advice and in no way does such basic communication create a provider/patient relationship. The communication you receive via the Messaging Feature may be provided by a live person or an automated system or a combination thereof.
Video Teledentistry Service
We offer a live, interactive and synchronous video session with live dentists. These sessions are at 15 minute increments with a Dentist licensed to practice dentistry in your state. You will have to agree to a Teledentistry consent form prior to a live video session with a Dentist. If there is no Dentist available, you can request an appointment by emailing firstname.lastname@example.org. Following a Teledentistry Consultation with a Dentist where your condition has been evaluated, you may receive one or more messages from a Dentist with whom you have formed a direct and independent provider/patient relationship with and such Dentist assumes full responsibility for any advice or treatment they provide to you in this manor or otherwise. Our Dentists reserve the right not to diagnose or recommend treatment or a prescription if in their sole judgement they have not been able to establish enough information regarding your case or condition in general.
Duty to Provide Information and Access
If you consult with a Dentist through the Site, you have a duty to provide appropriate real time video access (consistent with any technical and quality requirements described on the Site) to enable effective communication with and an appropriate evaluation by your Dentist. You also have a duty to provide truthful and accurate responses on any patient forms or information requests.
You understand that your Dentist may send you messages, reports, and e-mails via the Site regarding the treatment of your condition. It is your responsibility to monitor these messages, reports, and e-mails. YOU AGREE THAT YOU WILL NOT HOLD US LIABLE FOR ANY LOSS, INJURY, OR CLAIMS OF ANY KIND RESULTING FROM YOUR FAILURE TO READ THESE MESSAGES
OR FOR YOUR FAILURE TO COMPLY WITH ANY TREATMENT RECOMMENDATIONS CONTAINED IN THESE MESSAGES.
Accounts, Passwords and Security
By registering on the Site, users can receive access to the password-protected portions of the Site. You are entirely responsible for maintaining the confidentiality of your password and account and for any and all activities that occur under your account. You agree to immediately notify Denteractive of any unauthorized use of your account or any other breach of security of which you become aware involving or relating to the Site by e-mailing Denteractive at info@Denteractive.com. In addition, you agree to keep in confidence your username and password and to exit from your Secure User account at the end of each session. You may not use anyone else’s account at any time. YOU AGREE THAT YOU WILL NOT HOLD US LIABLE FOR ANY LOSS, INJURY, OR CLAIMS OF ANY KIND RESULTING FROM YOUR FAILURE TO COMPLY WITH THIS SECTION.
Ownership of Information Submitted via the Site
Such information may be used for any purpose, including, without limitation, reproduction, solicitations, disclosure, transmission, publication, broadcast, and posting. Denteractive shall be free to use any ideas, concepts, know-how, or techniques contained in any communication you send to Denteractive via the Site or by any other means for any purpose whatsoever, including, without limitation, developing and marketing products using such information.
Any use or attempted use of this Site (i) for any unlawful, unauthorized, fraudulent or malicious purpose; (ii) that could damage, disable, overburden, or impair any server, or the network(s) connected to any server; (iii) that could interfere with any other party’s use and enjoyment of the Site; (iv) to gain unauthorized access to any other accounts, computer systems or networks connected to any server or systems through hacking, password mining or any other means; (v) to access systems, data or information not intended by Denteractive to be made accessible to a user;
to obtain any materials or information through any means not intentionally made available by Denteractive; or (vii) any use other than the business purpose for which it was intended, is prohibited.
In addition, in connection with your use of the Site, you agree you will not
upload or transmit any message, information, data, text, software or images, or other content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable, or that may invade another’s right of privacy or publicity; (b) create a false identity for the purpose of misleading others or impersonate any person or entity, including, without limitation, any Denteractive representative, or falsely state or otherwise misrepresent your affiliation with a person or entity; (c) upload or transmit any material that you do not have a right to reproduce, display or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements);
upload files that contain viruses, trojan horses, worms, time bombs, cancel-bots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property of another; (e) delete any author attributions, legal notices or proprietary designations or labels that you upload to any communication feature; (f) use the Site’s communication features in a manner that adversely affects the availability of its resources to other users (e.g., excessive shouting, use of all caps, or flooding continuous posting of repetitive text); (g) upload or transmit any unsolicited advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes” or any other form of solicitation, commercial or
otherwise; (h) violate any applicable local, state, national or international law; (i) upload or transmit any material that infringes any patent, trademark, service mark, trade secret, copyright or other proprietary rights of any party; (j) delete or revise any material posted by any other person or entity; (k) manipulate or otherwise display the Site by using framing, mirroring or similar navigational technology; (l) probe, scan, test the vulnerability of or breach the authentication measures of, this Site or any related networks or systems; (m) harvest or otherwise collect information about others, including e-mail addresses; or (n) use any robot, spider, scraper, or other automated or manual means to access this Site, or copy any content or information on this Site.
Denteractive reserves the right to take whatever lawful actions it may deem appropriate in response to actual or suspected violations of the foregoing, including, without limitation, the suspension or termination of a user’s access and/or account. Denteractive may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.
Right to Monitor
No Denteractive Editorial Control of Third Party Content; No Statement as to Accuracy
To the extent that any of the Content included in the Site is provided by a Dentist or other third party content provider or other Site users, Denteractive has no editorial control or responsibility over such Content. Therefore, any opinions, advice, statements, products, services or other
information expressed or made available by professionals, other third parties or other users on this Site are those of such professionals, third parties or users, respectively. Denteractive does not represent or endorse the accuracy or reliability of any opinion, statement or other information provided by any third party, or represent or warrant that your use of the Content displayed on this Site or referenced content of Dentists will not infringe rights of third parties not owned by or affiliated with Denteractive.
Third Party Services
Links to Third Party Sites
under no obligation to maintain any link on this Site and may remove a link at any time in its sole discretion for any reason whatsoever. Denteractive shall not be responsible or liable, directly or indirectly, for any damages or losses caused or alleged to be caused by or in connection with the use of or reliance on such content, products, services or other materials available on or through any such website. Denteractive is not responsible for the privacy practices of any other websites.
The Service, Content and other information contained on this Site are provided by Denteractive as a convenience to its users. Users relying on Content or other information from this Site do so at their own risk.
THE WEBSITE IS PROVIDED ON AN “AS IS” OR “AS AVAILABLE” BASIS. DENTERACTIVE, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, SATISFACTORY QUALITY AND FITNESS FOR PARTICULAR PURPOSE. DENTERACTIVE MAKES NO WARRANTY THAT THE CONTENT IS ACCURATE, TIMELY, UNINTERRUPTED, VIRUS-FREE OR ERROR-FREE, OR THAT ANY SUCH PROBLEMS WILL BE CORRECTED. DENTERACTIVE IS NOT RESPONSIBLE OR LIABLE IN ANY MANNER FOR ANY THIRD PARTY SERVICES INCLUDING FOR ANY DELAYS, INTERRUPTIONS, TRANSMISSION ERRORS, SECURITY FAILURES, AND OTHER PROBLEMS CAUSED THEREBY.
Limitation of Liability
IN NO EVENT SHALL DENTERACTIVE NOR ANY THIRD PARTIES MENTIONED ON THE WEBSITE BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, MALPRACTICE, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OF, MISUSE OF OR INABILITY TO USE THE WEBSITE OR BASED ON AN ISSUE WITH A THIRD PARTY SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT DENTERACTIVE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ANY CLAIMS ARISING IN CONNECTION WITH YOUR USE OF THE WEBSITE MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE OF THE EVENT GIVING RISE TO SUCH ACTION OCCURRED. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE WEBSITE IS PREDICATED UPON YOUR WAIVER OF ANY RIGHT TO PARTICIPATE IN A CLASS ACTION SUIT FOR ANY LOSSES OR DAMAGES RESULTING FROM YOUR USE OF THE WEBSITE. IN ANY AND ALL SUCH EVENTS, DENTERACTIVE SHALL BE LIABLE ONLY TO THE EXTENT OF ACTUAL DAMAGES INCURRED BY YOU, NOT TO EXCEED U.S. $500.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS DENTERACTIVE ITS AFFILIATES, CONTRACTORS, AND ITS DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, PROPRIETORS, PARTNERS, SHAREHOLDERS, SERVANTS, PRINCIPALS, AGENTS, PREDECESSORS, SUCCESSORS, ASSIGNS, ACCOUNTANTS, AND ATTORNEYS FROM AND AGAINST ANY AND ALL SUITS, ACTIONS, CLAIMS, PROCEEDINGS, DAMAGES, SETTLEMENTS, JUDGMENTS, INJURIES, LIABILITIES, OBLIGATIONS, LOSSES, RISKS, COSTS, AND EXPENSES (INCLUDING, WITHOUT LIMITATION, ATTORNEYS’ FEES AND LITIGATION EXPENSES) RELATING TO OR ARISING FROM THIS SITE, YOUR USE OF THIS SITE, YOUR USE OF ANY THIRD PARTY SERVICES, YOUR FRAUD, VIOLATION OF
Intellectual Property Rights
Except as otherwise expressly stated, all Content appearing on the Site is the copyrighted work of Denteractive or its third-party content providers and is protected by all applicable U.S. and international copyright laws. The compilation (meaning the selection, coordination, and arrangement) of the Site is also the exclusive property of Denteractive and is protected by U.S. and international copyright laws.
Except as otherwise expressly stated herein, you may not alter, modify, copy, distribute (for compensation or otherwise), transmit, display, perform, reproduce, reuse, post, publish, license, frame, download, store for subsequent use, create derivative works from, transfer, or sell any information or Content obtained from the Site, in whole or in part, including any text, images, audio, and video in any manner, without the prior written authorization of Denteractive or any applicable third-party suppliers. The use of Content, including images, by you, or anyone else authorized by you, is prohibited unless specifically permitted by Denteractive. Any unauthorized use of text or images may violate copyright laws, trademark laws, the laws of privacy and publicity, and applicable regulations and statutes.
Certain trademarks on the Site are the service marks and trademarks of Denteractive or its licensees. The domain name for the Site, the Denteractive logo and elements of the design of the Site are service marks, trademarks, logos, and/or trade dress of Denteractive. All other trademarks, service marks, trade dress, product names, company names or logos, whether registered or not, on the Site are the property of their respective owners. In addition to complying with all applicable laws, you agree that you will not use any such trademarks, service marks, trade dress, or other logos from the Site without the prior written authorization of Denteractive.
Permission for all other uses of Content, service marks, trademarks, logos, trade dress or other intellectual property contained herein, including reproducing and distributing multiple copies or using Content, service marks, trademarks, logos, trade dress or other intellectual property on any other website or networked computer or linking to any page of the Site, must be obtained from Denteractive or the appropriate rights owner in advance; otherwise, such use is prohibited. Requests for such authorization from Denteractive should be submitted via an email. All design rights, databases and compilation and other intellectual property rights associated with the Site, in each case whether registered or unregistered, and related goodwill, are proprietary to Denteractive.
Notice and Procedure for Making Claims of Intellectual Property Infringement
Denteractive respects the intellectual property of others and takes the protection of copyrights and all other intellectual property very seriously, and Denteractive asks our users to do the same. Denteractive therefore employs measures to prevent copyright and other intellectual property infringement on the Service. Pursuant to Title 17, United States Code,
Section 512(c)(2), if you believe that your work has been copied in a way that constitutes copyright or other intellectual property infringement, please send a written notification of the claimed copyright or other intellectual property infringement to the following Designated Agent:
Denteractive Solutions Inc.
23 Corporate Plaza, Suite 150
Newport Beach, CA 92660
Under Title 17, United States Code, Section 512(c)(3)(A), to be effective the notification must include substantially the following information:
A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest that is allegedly infringed;
Identification of the copyrighted work or other intellectual property that you claim has been infringed, or if multiple copyrighted works or other intellectual property on the Service are covered by the notice, a representative list of such works;
Identification of the material that you claim is infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Denteractive to locate the material;
Information reasonably sufficient to permit Denteractive to contact you, such as your name, address, telephone number and email address;
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright or other intellectual property owner, its agent, or the law; and
A statement by you that the notification is accurate, and under penalty of perjury, that you are the copyright or other intellectual property owner or authorized to act on the copyright or other intellectual property owner’s behalf.
Do not send any inquiries unrelated to copyright or other intellectual property infringements to the contact listed above.
Governing Law; Venue; Severability of Provisions
No Agency Relationship
Denteractive Solutions Inc.
23 Corporate Plaza, Suite 150
Newport Beach, CA 92660
This website, located at www.denteractive.com (together with any affiliated or otherwise related or referenced websites, mobile applications or other services, the “Site”), is owned and operated by Denteractive Solutions Inc., a Delaware corporation (“Denteractive,” “we,” or “us”). Anyone using our site may be referred to as “you” or a “User” throughout this policy.
This Site facilitates the provision of the Services to registered users. The “Services” include (i) providing individuals with information on dental care and oral health (“Content”); (ii) help finding and otherwise connecting with a dentist; (iii) video conference support for using the Services as a means of direct access to licensed dentists and other healthcare providers (each, a “Dentist” and each such online teledentistry consultation, a “Teledentistry Consultation”) for communication, consultations, assessments, and/or treatment; (iv) development and gathering of health care records and health care information with retention of the same for use in Dentist appointments and communications; and (v) administrative support in connection with scheduling and payment for services provided by Dentists.
Information We Collect
We also may automatically collect certain data when you use the Services, such as (1) IP address; (2) domain server; (3) type of device(s) used to access the Services; (4) web browser(s) used to access the Services; (5) referring webpage or other source through which you accessed the Services;
geolocation information; and (7) other statistics and information associated with the interaction between your browser or device and the
Services (collectively “Traffic Data”). Depending on applicable law, some Traffic Data may be Personal Information. We may also collect additional
information, which may be Personal Information, as otherwise described to you at the point of collection or pursuant to your consent.
HIPAA and PHI
How We Collect Information
We collect information, including Personal Information and Traffic Data, when you use and interact with the Services, such as:
When you use the Services’ interactive tools and services, such as searching for Healthcare Providers, searching for available appointments with Healthcare Providers and completing dental history questionnaires prior to Healthcare Provider appointments;
When you voluntarily provide information in free-form text boxes through the Services and through responses to surveys, questionnaires and the like;
If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information that lets Denteractive know when you are logged on and available to receive update or alert notices;
If you download our mobile application, we may receive information about your location and mobile device;
Through cookies, web beacons, website analytics services and other tracking technology (collectively, “Tracking Tools”), as described below; and
When you use the “Contact Us” function on the Site, send us an email or otherwise contact us.
We also may collect information about you from third party sources.
Tracking Tools and “Not to Track”
The Tracking Tools that we may use and how we may use them include:
Web Beacons: “Web Beacons” (a.k.a. clear GIFs or pixel tags) are tiny graphic image files imbedded in a web page or email that may be used to collect anonymous information about your use of our Services, the websites of selected advertisers and the emails, special promotions or newsletters that we send you. The information collected by Web Beacons allows us to monitor how many people are using the Services, using the selected advertisers’ websites or opening our emails, and for what purpose, and also allows us to enhance our interest-based advertising.
Website Analytics: We may use third-party website analytics services in connection with the Services, including, for example, to record mouse clicks, mouse movements, scrolling activity and text that you type
into the Site. These website analytics services generally do not collect Personal Information unless you voluntarily provide it and generally do not track your browsing habits across websites which do not use their services. We use the information collected from these services to help make the Services easier to use.
Mobile Device Identifiers: Mobile device identifiers are data stored on your mobile device that can be used to track your mobile device and data and activities occurring on and through it, as well as the applications installed on it. Mobile device identifiers enable collection of Personal Information (such as media access control, address and location) and Traffic Data. As with other Tracking Tools, mobile device identifiers help Denteractive learn more about our users’ demographics and internet behaviors.
How Denteractive Responds to Browser “Do Not Track” Signals Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to websites that a visitor does not want to have his/her online activity and behavior tracked. If a website operator that elects to respond to a particular DNT signal receives the DNT signal, the website operator may refrain from collecting certain Personal Information about the browser’s user. Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many website operators, including Denteractive, do not take action to respond to DNT signals.
Options for Opting out of Cookies and Mobile Device Identifiers Some web browsers (including some mobile web browsers) allow you to reject Cookies or to alert you when a Cookie is placed on your computer, tablet or mobile device. You may be able to reject mobile device identifiers by activating the appropriate setting on your mobile device. Although you are not required to accept Denteractive’s Cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Services.
You may opt out of receiving certain Cookies and certain trackers by visiting the Network Advertising Initiative (NAI) opt out page or the Digital Advertising Alliance (DAA) consumer opt-out page. When you use these opt-out features, an “opt-out” Cookie will be placed on your computer or tablet indicating that you do not want to receive interest-based advertising from NAI or DAA member companies. If you delete Cookies on your computer or tablet, you may need to opt out again. Please note that opting out of interest-based advertising does not mean you will no longer see Denteractive’s advertisements; rather, opting out means that the
advertisements that you do see are not interest-based advertisements. Also, opting out does not mean that Denteractive is no longer using Tracking Tools — Denteractive still may collect information about your use of the Services even after you have opted out of interest-based advertisements.
Information Provided By or On Behalf of Children
The Services are not intended for use by children and children under the age of 13 are prohibited from using the Services. Denteractive does not knowingly collect any information from children, nor are the Services directed to children.
By accessing, using and/or submitting information to or through the Services, you represent that you are not younger than age 13. If we learn that we have received any information directly from a child under age 13 without his/her parent’s written consent, we will use that information only to respond directly to that child (or his/her parent or legal guardian) to inform the child that he/she cannot use the Services and subsequently we will delete that information. If you believe that a child has provided us with personal information, please contact us at email@example.com. If we become aware that a child under age 13 has provided us with personally identifiable information, we will delete it. If you are between age thirteen
Use of Information
We use your information, including Personal Information, to provide the
Services to you and to help improve them, including to:
provide you with the products, services and information you request and respond to correspondence that we receive from you;
provide, maintain, administer or expand the Services, perform business analyses, or for other internal purposes to support, improve or enhance our business, the Services, and other products and services we offer;
notify you about certain resources or Healthcare Providers we think you may be interested in learning more;
send you information about Denteractive or our products or Services;
contact you when necessary or requested, including to remind you of an upcoming appointment;
customize and tailor your experience of the Services;
send emails and other communications that display content that we think will interest you and according to your preferences;
use statistical information that we collect in any way permitted by law, including from third parties in connection with their commercial and marketing efforts; and
prevent, detect and investigate security breaches and potentially illegal or prohibited activities.
We may use information that is neither Personal Information nor PHI (including non-PHI Personal Information that has been de-identified and/or aggregated) for any reason at our sole discretion.
Disclosure of Information
We may disclose certain information that we collect from you:
We may share your Personal Information with Healthcare Providers with which you choose to schedule through the Services. For example, if you elect to complete a Medical History Form using the Services in advance of an appointment, we may share your Medical History Form with your Healthcare Providers. You also may choose to store but not share with Denteractive your Medical History Form.
We may share your Personal Information with your Healthcare Providers to enable them to refer you to and make appointments with other Healthcare Providers on your behalf or to perform analyses on potential health issues or treatments, provided that you choose to use the applicable Services.
We may share your Personal Information with Healthcare Providers in the event of an emergency.
We may also share your Personal Information with organizations that collect, aggregate and organize your information so they can make it more easily accessible to your Healthcare Providers.
We may share your email address with our business partners solely to enable them to help Denteractive customize our advertising, e.g., to enable us to contact you on non-Denteractive websites. We do not sell email addresses to third parties.
We may share your Personal Information and Traffic Data with our business partners who perform core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Services and/or by making certain features available to our users.
We may transfer information about you, including your Personal Information, to another company in connection with a merger, sale, acquisition or other change of ownership or control by or of Denteractive (whether in whole or in part). When one of these events occurs, we will use reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
Any information that you may reveal in a review posting or online discussion or forum is intentionally open to the public and is not in any way private. We recommend that you carefully consider whether to disclose any Personal Information in any public posting or forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.
Storage and Security Information
Controlling Your Personal Information
Links to Other Websites
General Data Protection Regulation (“GDPR”)
The following sections on GDPR applies to individuals in the European Economic Area (“EEA”). If you are not sure whether the GDPR section applies to you, please refer to the text of the regulation here or consult with an attorney as Denteractive is not able to give you legal advice.
Who is the Data Controller?
Legal Bases for Use of Your Information & Controls and Choices
The laws in the European Economic Area (“EEA”) and some other jurisdictions require us to provide you, to the extent those laws apply to you, with the following information:
Legal Grounds for Use and Disclosure of Personal Information
The legal grounds for use and disclosure of personal information include any of the below reasons:
On the basis of consent, such as to send you certain information, including marketing communications, to share your information with partners when you have requested we do that, or to collect and process your information for research purposes if you have used the Service, or otherwise agreed.
To protect the vital interests of the individual or others. For example, we may collect or share personal data to help resolve an urgent medical situation.
Controls and Choices
In addition, Users in the European Economic Area and some other jurisdictions outside the United States have certain legal rights to obtain confirmation of whether we hold personal data about them, to access personal data we hold about them (including, in some cases, in portable form), and to obtain its correction, update, amendment or deletion in appropriate circumstances. They may also object to our uses or disclosures of personal data, to request a restriction on its processing, or withdraw any consent, though such actions typically will not have retroactive effect. They also will not affect our ability to continue processing data in lawful ways (for example, if you opt out of the use of your telephone number for direct marketing, we might still decide to contact you by phone regarding potential fraud on your account).
Users in the European Economic Area have the right to opt-out of all of our processing of their personal data for direct marketing purposes. To exercise this right, you may contact us.
The rights and options described above are subject to limitations and exceptions under applicable law. In situations in which we process personal data on behalf of our User, we may refer the request to the relevant User and cooperate with their handling of the request, subject to any special contractual arrangement with that User.
In addition to these rights, Users in the European Economic Area have the right to lodge a complaint with the relevant supervisory authority. However, we encourage you to contact us first, and we will do our very best to resolve your concern.
How We Protect Your Information and Data Retention
Data Transfers, Storage, and Processing Globally
Under Nevada law, certain Nevada consumers may opt out of the sale of “covered information” for monetary consideration to a person for that person to license or sell such information to additional persons. “Covered information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a specific person to be contacted either physically or online. We do not engage in such activity; however, if you are a Nevada resident who has purchased or leased goods or services from us, you may submit a request to opt out of any potential future sales under Nevada law by emailing us at firstname.lastname@example.org. Please note we will take reasonable steps to verify
your identity and the authenticity of the request. Once verified, we will maintain your request in the event our practices change.
The California Consumer Protection Act (“CCPA”)
The following section on CCPA, Cal. Civ. Code § 1798.100 applies to California residents who have certain rights regarding the personal information (as defined in the CCPA) collected by Denteractive. It does not cover personal information not subject to the CCPA rights identified below, such as personal information we collect from our employees or job applicants. Likewise, the CCPA does not extend all the rights identified below to personal information collected from employees, owners, directors, officers, or contractors of businesses in the course of our provision or receipt of business-related services.
“Personal information” or “PI” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
“Consumer” is a California resident, a natural person who is a California resident for other than a temporary or transitory purposes, or someone who is domiciled in California but is currently outside the State for a temporary or transitory purpose.
“Sale” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the Denteractive to another business or a third party for monetary or other valuable consideration.
California Residents Have the Following Rights Under CCPA
Right to Opt Out. You have the right, at any time, to direct us to not sell your PI. You can do so by emailing your request to us at email@example.com.
Sale of PI. Under the CCPA, sale is also broadly defined such that it may include allowing third parties to receive certain
information, such as cookies, IP address, and/or browsing behavior, to deliver targeted advertising on the Services or other services we may provide.
Categories of PI We Provide and Purposes of the Sale. We provide the following categories of information to third parties for these purposes: including identifiers, geolocation information, professional or employment related data, and physical characteristics or descriptions.
Purpose of the Sale: We may provide the following categories of personal information to third parties for these purposes:
For online targeted advertising purposes: device identifiers (such as browsing history; geolocation information; social media information), and
For sharing with third parties to send you relevant offers and promotions and opportunities, such as when you sign up for an event or to receive more information and provide categories of information to us: identifiers, professional or employment related data (such as your job title or current company), and physical characteristics or descriptions (such as if you provide a picture of yourself).
Right to Know or Right to be Informed. Subject to certain exceptions, you have the right to know what specific pieces of PI Denteractive has collected about you in the 12 months preceding your request, along with the categories of sources of that PI, our business or commercial purpose for disclosing your PI, and the categories of third parties with whom we share your PI. You may make this request no more than twice per 12-month period.
Right to Request Deletion. You have the right to request deletion of the PI Denteractive has collected from you, subject to certain exceptions under the CCPA including, without limitation:
Making sure your dental care is not compromised,
Complying with the requirements of the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments from time to time
(collectively, “HIPAA”) and related state-specific privacy laws and regulations.
Complying with Denteractive’s legal or other compliance obligations,
Detecting fraudulent behavior or security incidents, and
Other reasons that are in connection with our lawful internal uses that are consistent with your relationship with us and the context in which the information was collected.
Exercising Your Rights Under CCPA
You can exercise any of your rights under CCPA by us at legal@Denteractive.com.
We will take reasonable steps to verify your identity before responding to a request, which may include the following:
If you are exercising your Right to Delete or a similar right that does not require the disclosure of specific pieces of information about you:
If you are writing to us from the email address associated with your Denteractive account or transactions that Denteractive has on file for you, then to complete the verification process, we will ask you to confirm the action you wish us to take before we proceed (such as confirming you would like us to delete your information).
If you are not writing to us from the email address associated with your Denteractive account that Denteractive has on file for you, then to complete the verification process, we will ask you to provide 3 specific pieces of data that we have on file for you, such as email address you used when using the Services or billing information such as the last 4 digits of the credit card used or your billing address.
If you are exercising your Right to Know or a similar right
that does require disclosure of specific pieces of information about you:
If you are writing to us from the email address associated with your Denteractive account or interactions that Denteractive has on file for you, then to complete the verification process, we will ask you to both: 1) confirm the action you wish us to take before we proceed; and 2) also provide a statement that you “declare under penalty of perjury that you are the person about whom the Right to Know request has been made.”
If you are not writing to us from the email address associated with your Denteractive account then to complete the verification process, we will ask you to both: 1) provide 3 specific pieces of data that we have on file for you, such as email address you used when using the Services or billing information such as the last 4 digits of the credit card used or your billing address; and
2) also provide a statement that you “declare under penalty of perjury that you are the person about whom the Right to Know request has been made.”
You are also permitted to designate an authorized agent to submit certain requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity according to the above methods before processing the authorized agent’s request.
If we are not able to successfully verify you according to the above methods, then we will not be able to comply with your request.
Denteractive will not discriminate against you if you exercise your rights under CCPA. However, if your request requires us to delete, restrict or not share information, please be advised that this will inhibit some functionality of the Site and continuity of any Services you receive. Any subsequent interaction with the Site after deletion will require new requests for action on your data.
Other Rights of California Residents
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org. Pursuant to California Civil Code Section 1798.83(c)(2), we do not share your personal information with third parties’ direct marketing use unless you elect that we do so.
If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please email us at us at email@example.com with a detailed description of the specific content or information. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
Exercising Rights Under Other Privacy Laws
If you would like to exercise a right under a different privacy law, please contact us here.
Denteractive Solutions Inc.
23 Corporate Plaza, Suite 150
Newport Beach, CA 92660